Frequently Asked Questions

  • Trifecta Financial Services is a FinTech company dedicated to bridging financial gaps across the Caribbean and Latin America. We provide secure, accessible, and innovative financial solutions, including bill payments, mobile top-ups, money transfers, and more.

  • We currently serve 15+ countries across the Caribbean and Latin America, with plans to expand further. Our smart kiosks, digital services, and financial solutions are designed to meet regional needs.

  • You can access our services through:

    • Smart Kiosks in key locations

    • Partnered retail stores and financial hubs

    • Digital platforms (where available)

  • With Trifecta, you can:

    • Pay utility bills

    • Send and receive money across the region

    • Purchase and reload prepaid Visa & Mastercard gift cards

    • Pay government fees, insurance premiums, and school fees

  • Yes! We follow strict security and compliance measures, including:

    • AML/KYC verification to prevent fraud

    • GDPR and local data protection regulations

    • ISO 27001-certified security standards

  • If you're a business looking to offer financial services, you can partner with us. We provide:

    • Revenue-sharing opportunities

    • Multi-currency settlement options

    • Marketing and operational support

    To get started, contact us at support@trifecta.com.

  • Yes, transaction fees vary depending on the service and region. Fees are clearly displayed before you complete any transaction.

  • If you have a failed or delayed transaction, reach out to our 24/7 customer support via:
    English Support: +1 (555) 123-4567
    Spanish Support: +1 (555) 123-4568
    Email: support@trifecta.com

  • Yes! Our services are designed to support both banked and unbanked individuals, making financial access inclusive and convenient.

  • Subscribe to our newsletter for updates on new services, locations, and financial solutions.